SHIPPING & RETURNS

FREE SHIPPING WORLDWIDE

Shipping anywhere in the world is FREE!

We dont ship to except Guatemala and APO areas

ORDER FULFILLMENT
We wait at least 12 hours after you place your order before processing it.This is to allow you to make any changes to your order (if required). Please allow 3-5 business days for processing your order.

Warehouses are closed on weekends. Orders placed on weekends will be process the next business days.

Tracking numbers are usually available after 3-5 business days after your order shipped. In most cases, the tracking numbers are active instantly. However, in some cases, tracking might take an additional 3-5 business days to show the correct location of your package. At any time, you can contact our customer support for more updates.

DELIVERY TIME
Our estimated 4-5 weeks delivery to the USA and the rest of the world. In most cases, orders within the USA normally take 20-25 business days once processed to arrive but please check below for possible reasons if your order delayed.

Find out more about delivery to a specific country by contacting us via live chat or by email at shopurbanice@lastingimpact.zendesk.com

Please note that orders might get delayed for the following reasons:
- Billing and shipping addresses are not the same
- Incorrect / Incomplete shipping address
- Custom Clearance
- High Season / Holiday
- Order is pending due to a credit approval and verification
- An order which requires customization
- An order is shipped to a remote country 
- We only offer Standard shipment at this time