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      All items are subject to a 10% restocking fee 15 days (after you receive your order). To be eligible for a return, your item must be unworn, unused and in the same condition that you received it. Refer to our Return Policy for more info.

      If you placed an order and received free shipping but returned an item and you no longer qualify for the free shipping, you, the buyer, are responsible for paying the original cost of shipping and the return shipping cost.

      If you have any further questions regarding this policy, please contact sales@shopurbanice.com

      What is a reasonable restocking fee? It is the percentage of the item’s price depending on type of item and condition when it is returned. Our restocking fee is 10%.